Following installation, we want to continue to be your partner, because service doesn’t end when your system goes online. We’ll always be at your side, providing quick and simple advice. Maintenance, service, emergencies – Cogenon customer service is there for you.

Top performance deserves qualified maintenance

Ideally, TPP engines run 24 hours a day, 7 days a week. That’s a strain that underscores the meaning of qualified maintenance. For Cogenon customers, it’s no reason to worry. Our clearly defined maintenance management takes care of engines and components and replaces worn parts before they fail. Qualified and motivated service technicians who have a well-sorted supply of replacement parts at their disposal perform all necessary preemptive maintenance and take care of any repair work which arises unexpectedly. Customers who need their systems to run with a minimum of down time can choose one of our long-term, complete maintenance contracts.

In case problems arise

If problems do occur with your system, our people can spot the reason from any computer, around the clock and around the world. The Cogenon Service Center in Hamburg coordinates all necessary repair work and/or delivers replacement parts in the shortest possible time.